#a) News letters or registration to receive the month's specials:
When you make a purchase on one of our sales platforms or register to receive the monthly specials, you will automatically be subscribed to our newsletter, to receive monthly or bi-monthly our catalogs of the monthly specials. When you receive your first newsletter, you can unsubscribe at any time if you feel it is necessary.
#b) The security of your transactions:
Recognize the security and encryption used with closed padlocks & HTTPS This encryption method is called SSL. When this one is active, the address of the site starts with an HTTPS instead of the traditional http. Your safety is serious business for us! Encryption is very commonly used in Internet stores because of the high level of security it offers. The coding of information makes it possible to make it unreadable by malicious eyes. Your security is ensured in several ways on Animaux en ligne.com, here is how: Your personal information is not read by a third party during its transmission; your information is not modified by a third party; your information does come from the person sending it; the transaction is proven (principle of non-repudiation, sort of acknowledgment of receipt).
#c) The environment:
Significant actions for the environment All actions count for the environment. Every day we ship a lot of packages directly to people's homes around the world. Naturally our first gesture for the environment and ecology was made for the packaging of these shipments, more than 90% of our packages are made with recycled boxes. So, during your next purchases, do not be surprised to receive your packages in an environmentally friendly way. Because you could see among other boxes not conventional, we would even say unusual for a shipment of packages such as: Cereal box, waffle box, candy box and many others.
#d) Conditions to know:
Animals Online will deliver the products you ordered to the address you designated when ordering. Pets Online must have received full payment for the products ordered before proceeding with delivery. Shipping costs are determined by weight, volume and distance. All packages are delivered by one or the other of these companies: Pets Online, Canada Post, UPS, Canpar, Fedex or others. The choice of delivery company is up to Animals Online. At all times, no delivery will be made to a post office box. No PAYMENT ON DELIVERY order will be accepted, as all payment must be complete prior to delivery. The delivery of your order will be made by Animals Online as quickly as possible following acceptance of the order. Costs and times may vary depending on the destination of the shipment and the availability of products. Deadlines should not exceed 10 working days. We will not be responsible for packages delivered late by any of the companies we deal with. If applicable, you are subject to the rules concerning the signing of an acknowledgment of receipt of the products. If during the delivery of your products, you are absent from the place that you will have determined for the delivery during your order, it will be your responsibility to recover the products according to the rules of the delivery company that we have chosen. during your order. When a package is considered lost according to the rules of use of one or another of the delivery companies with which we will do business (Canada Post, Fedex, UPS, Canpar and others), we will refund or replace the lost merchandise. . You will become the owner of the products you have ordered as soon as they are delivered by Animals Online to the chosen transport company.From that moment on, you will therefore be required to assume the risks and Animals Online will not be responsible for their loss or destruction. For all products sensitive to frost, Pets Online will not assume any responsibility for damage or loss of such products during delivery. It is your responsibility to ensure that these products are shipped to a location where they will be protected from cold and inclement weather. We make delivery within eligible areas only In the event that Pets Online is held liable to you, Pets Online's liability will be limited to an amount of money equivalent to the price you will have paid for the returned products. Apart from all of the foregoing, nothing in this article may have the effect of limiting any right that you may have as a consumer under any of the laws of public order which may be applicable in your case. Pets Online will not be liable for the breach, in whole or in part, of any of its obligations to you, nor for any damage or loss you may suffer, if the breach, damage or loss results from 'a case of force majeure or a circumstance beyond its control.
PICK-UP COUNTERS You can receive your purchases at one of our pick-up counters if you wish, choose your counter when you pay in the basket. You will receive a call when your products can be picked up at the counter (1 to 7 days). There are two payment options for all pick-up counters; # 1 Pay you in cash directly at the counter where you will pick up your purchases # 2 You can prepay your purchases on the Animauxenligne.com site with a credit card of your choice that is accepted by Animauxenligne.com
# 2 HEALTH Pets Online will not diagnose any symptoms or health problems and will not prescribe any specific treatment or product. We recommend that you consult a veterinarian with your pet for any health and behavioral concerns. Products that provide solutions to your pet's problems have been developed by independent online pet companies, so we do not guarantee any warranty or specific results.
Available only for the towns of: BROSSARD, SAINT-HUBERT, LEMOYNE, ST-LAMBERT, LONGUEUIL AND GREENFIELD PARK.
Orders processed Monday to Friday 10 a.m. to 5 p.m. and Saturday and Sunday 10 a.m. to 4 p.m.
* See delivery conditions.